Question 1

What is Wear Casualz?

Accepted Answer

Wear Casualz is a Pakistani online clothing brand specialising in premium casualwear for men and women — including t-shirts, shirts, shorts, and nightwear. Pieces are designed in Karachi, made in small batches with local mills, and sold at honest prices without inflated retail markup.

Question 2

What does Wear Casualz sell?

Accepted Answer

Wear Casualz sells everyday casual clothing: premium t-shirts, camp-collar and casual shirts, shorts, and nightwear for men and women. Browse by category at wearcasualz.com/shop or filter by colour, size, fabric, and price.

Question 3

Is Wear Casualz made in Pakistan?

Accepted Answer

Yes. Wear Casualz is designed in Karachi and manufactured in Pakistan in partnership with mills and stitchers in Karachi, Lahore, and Faisalabad. Working directly with suppliers keeps quality high and prices fair.

Question 4

Where does Wear Casualz deliver in Pakistan?

Accepted Answer

Wear Casualz delivers nationwide across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and other cities. Orders ship from Karachi within 1–2 working days; most customers receive delivery in 3–5 working days.

Question 5

How long does Wear Casualz delivery take?

Accepted Answer

Wear Casualz orders ship from Karachi within 1–2 working days after confirmation. Most cities in Pakistan receive delivery within 3–5 working days depending on courier coverage.

Question 6

How do I track my Wear Casualz order?

Accepted Answer

After your order ships, our team shares tracking details on WhatsApp or email. For status updates before dispatch, message us at +92 313 2215114 with your order number.

Question 7

Can I change or cancel my order?

Accepted Answer

Contact us as soon as possible on WhatsApp at +92 313 2215114 or via wearcasualz.com/contact. We can amend or cancel orders that have not yet been dispatched. Once shipped, standard delivery and returns policies apply.

Question 8

Does Wear Casualz offer cash on delivery (COD)?

Accepted Answer

Yes. Cash on Delivery is available nationwide on Wear Casualz orders. You can also pay by bank transfer or by credit/debit card at checkout when card payments are enabled.

Question 9

What payment methods does Wear Casualz accept?

Accepted Answer

Wear Casualz accepts Cash on Delivery (COD), bank transfer to our Meezan Bank account, and secure card payments via Stripe when enabled at checkout. All prices are in Pakistani Rupees (PKR).

Question 10

How does bank transfer payment work?

Accepted Answer

Select bank transfer at checkout. After placing your order, transfer the total to our Meezan Bank account (details shown on the confirmation screen) and include your order number in the payment reference. We confirm once payment is received.

Question 11

How much is shipping at Wear Casualz?

Accepted Answer

Standard shipping on Wear Casualz orders is Rs. 250. Orders over Rs. 5,000 qualify for free shipping anywhere in Pakistan.

Question 12

What is Wear Casualz return and exchange policy?

Accepted Answer

Wear Casualz offers 7-day exchanges on unworn items with original tags attached. Sale items are final sale unless they arrive defective or incorrect. See wearcasualz.com/shipping-returns for full details.

Question 13

What if my item arrives damaged or incorrect?

Accepted Answer

Contact us within 48 hours of delivery with photos via WhatsApp (+92 313 2215114) or wearcasualz.com/contact. We will arrange a replacement or exchange for defective or wrong items at no extra cost.

Question 14

How do I find the right size at Wear Casualz?

Accepted Answer

Each Wear Casualz product page lists available sizes and fabric details. If you are unsure, contact us on WhatsApp at +92 313 2215114 and our team will help you choose the right fit before you order.

Question 15

Will sold-out sizes be restocked?

Accepted Answer

Popular sizes are restocked when new batches are produced, but timing varies by style. Join our newsletter or message us on WhatsApp to ask about a specific product — we will tell you if a restock is planned.

Question 16

How should I care for Wear Casualz clothing?

Accepted Answer

Most Wear Casualz pieces are machine washable on a cold cycle with tumble dry on low heat. Iron on the reverse where needed. Specific care instructions are listed on each product page.

Question 17

How do I contact Wear Casualz customer support?

Accepted Answer

Reach Wear Casualz via the contact form at wearcasualz.com/contact or WhatsApp at +92 313 2215114. We typically respond within 24 hours on business days.

Question 18

Does Wear Casualz ship outside Pakistan?

Accepted Answer

Not yet. Wear Casualz currently ships within Pakistan only. International delivery is on our roadmap — join the newsletter at wearcasualz.com to be notified when it launches.

Question 19

How do I get updates on new arrivals and sales?

Accepted Answer

Subscribe on the Wear Casualz homepage newsletter form or follow @wearcasualz on Instagram. Subscribers hear about new drops, restocks, and sale events first.